Privacy Policy - 4Greenfields Landscaping

This Privacy Policy explains how 4Greenfields Landscaping collects, uses, and protects your personal data when you visit our website or get in touch with us. 4Greenfields Landscaping is a landscaping, groundworks, and outdoor construction service operating across the Leinster region of Ireland. We are committed to handling your information in line with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

01 Who We Are

4Greenfields Landscaping provides professional landscaping, groundworks, drainage, paving, fencing, decking, tree maintenance, and outdoor construction services to homeowners across the Leinster region.

We are the data controller responsible for the personal information collected through our website and direct interactions with you.

If you have any questions about this policy or how we handle your data, you can contact us at 4greenfieldsireland@gmail.com.

02 What Information We Collect

We only collect the information we need to give you a quote and complete the work you have asked us to do. This may include:

Contact information such as your name, email address, and phone number.
Property address where the work is to be carried out.
Project details such as the type of work you need, photos of your garden if you choose to send them, your budget, and any specific requirements.
Photos taken on site before, during, and after the work. These are used for quoting, our own records, and (with your permission) for our portfolio and social media.
Technical information collected automatically through cookies, such as your IP address and browser type. See our Cookie Policy for more details.

We do not collect any information from you that you have not chosen to share with us.

03 How We Collect Information

We collect personal information in the following ways:

When you submit the contact form on our website.
When you message us through WhatsApp.
When you email or call us directly.
When we visit your property to provide a quote or carry out work.
Automatically through cookies when you visit our website.

04 Why We Use Your Information

We use the personal information you provide for the following purposes:

To respond to your enquiry and provide a quote for the work you are interested in.
To plan, schedule, and carry out the landscaping or construction work.
To contact you about progress, materials, or any issues that arise during the job.
To take payment and issue receipts.
To keep simple records for accounting and tax purposes.
To use before and after photos in our portfolio and social media, but only with your permission.
To improve our website and the services we offer.

Under GDPR, we rely on the following legal bases to process your data:

Consent — when you actively give us permission, for example by submitting the contact form or agreeing to let us photograph the finished job.
Contract — when processing is necessary to carry out the work you have asked us to do.
Legitimate interest — when we have a clear business reason that does not override your rights, such as responding to your enquiry or following up after a quote.
Legal obligation — when we are required to retain certain records by law, such as for tax purposes.

05 Photos of Your Property

As part of our service, we take photos of gardens and outdoor areas before, during, and after a job. We use these photos for three main purposes:

Quoting: to plan the work and discuss it with you.
Our own records: kept privately for project files.
Portfolio and social media: to show examples of our work to potential customers.

We ask for your permission before sharing photos of your property publicly, whether on our website, Facebook, Instagram, or anywhere else. If you would prefer we did not share images of your property, please tell us at the time of quoting and we will respect that.

Your Property Stays Private If You Want It To We never share the full address of a property in photos or captions. If a photo could identify your home (for example, a clear view of the house number or distinctive features) and you would rather we did not post it, just let us know.

You can change your mind about photo sharing at any time by emailing 4greenfieldsireland@gmail.com. If you withdraw permission, we will remove photos of your property from our website and social media as soon as reasonably possible.

06 Tools and Third Parties

We use a small number of trusted third-party tools to run our business. Each operates under its own privacy policy. We do not sell your data to any third party.

Elementor by Elementor Ltd. Our website builder. Functional cookies only, no personal data collected.
WPForms by WPForms LLC. Our contact form plugin. When you submit a form, your name, email, and message are sent to us by email. This data is used solely to respond to your enquiry and is not shared with any third party. WPForms Privacy Policy ↗
Gmail by Google Ireland Limited. We use Gmail to send and receive emails about quotes and jobs. Google Privacy Policy ↗
Google Fonts by Google Ireland Limited. Fonts are loaded from Google servers. Minimal connection data is logged by Google.
WhatsApp by Meta. Used when you contact us via WhatsApp. WhatsApp Privacy Policy ↗
Facebook and Instagram by Meta. Used to share examples of completed work and respond to messages. Meta Privacy Policy ↗
Our accountant. We may share invoice and payment records with an accountant for bookkeeping and tax returns. Our accountant is bound by professional confidentiality.

07 How Long We Keep Your Data

We only keep your personal data for as long as we need it to provide our services and meet our legal obligations.

Enquiries that do not lead to a job: kept for a reasonable period in case you come back to us, then deleted.
Completed jobs: contact details and project records are kept for as long as needed in case of follow-up work, warranty queries, or aftercare.
Financial records: invoices and payment records are kept for 7 years for accounting and tax purposes.
Photos of your property: kept on our portfolio and social media as long as we have permission to use them.

You can ask us to delete your data at any time by emailing 4greenfieldsireland@gmail.com.

08 International Data Transfers

Some of the third-party tools we use are based outside the European Union, including in the United States. When your data is transferred to these providers, we rely on safeguards approved by the European Commission, such as Standard Contractual Clauses and adequacy decisions where applicable.

These transfers are necessary for us to deliver our services to you. We choose providers who have clear data protection commitments and recognised certifications.

09 Your Rights Under GDPR

As a person based in Ireland or the EU, you have the following rights regarding your personal data:

Right of access — you can request a copy of the personal data we hold about you.
Right to rectification — you can ask us to correct inaccurate or incomplete data.
Right to erasure — you can ask us to delete your data in certain circumstances.
Right to restrict processing — you can ask us to limit how we use your data.
Right to data portability — you can ask for a copy of your data in a machine-readable format.
Right to object — you can object to certain types of processing.
Right to withdraw consent — where we rely on consent (such as photo sharing), you can withdraw it at any time.
Right to lodge a complaint — you can complain to the Data Protection Commission.

To exercise any of these rights, contact us at 4greenfieldsireland@gmail.com. We will respond within 30 days as required by law.

You can also lodge a complaint directly with the Data Protection Commission, the supervisory authority for data protection in Ireland. Visit www.dataprotection.ie ↗ or call 01 765 0100.

10 How We Protect Your Data

We take the security of your personal data seriously. We use industry-standard measures to protect it from unauthorised access, accidental loss, alteration, or disclosure.

This includes an encrypted website connection (HTTPS), secure email services, strong password practices, and limited access to personal information on a need-to-know basis.

While we do everything we reasonably can to protect your data, no system on the internet is completely secure. If you believe your data has been compromised, please contact us immediately at 4greenfieldsireland@gmail.com.

11 Updates to This Policy

We may update this policy from time to time to reflect changes in our services, legal requirements, or how we use technology. When we do, we will revise the date at the top of this page.

We recommend reviewing this policy occasionally. Continued use of our website after any changes are published means you accept the updated policy.

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Questions about your data? Get in touch at 4greenfieldsireland@gmail.com